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Livingstone House, Harare
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info@cicrmedu.com
Phone Number
+263 772 515 162
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Home
About Us
Admissions
Application Process
Prospectus
Apply Online
Programs
Certificates
Diplomas
Post Graduate Diplomas
Chartered Programs
Advanced Programs
AI Workshops
Membership
Membership Overview
Student Application
Professional Application
Partners
Resources
Research & AI Innovation Hub
Events & Conferences
Media Centre
Careers
FAQs
Shop
Contact Us
Apply Online
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Programme Application Form
Complete the sections below to submit your application to CICRM. Fields marked * are required.
1. Personal Details
Gender
Male
Female
Prefer not to say
2. Programme Selection
Select Programme Applying For*
Executive Certificate in Customer Relationship Management
Certificate in Customer Experience
Chartered Customer Service Professional (CCSP)
Certified Customer Service Executive (CCSE)
Chartered Customer Experience Manager (CCXM)
Chartered Customer Experience Strategist (CCXS)
Chartered Customer Experience Analyst (CCXA)
Chartered Customer Experience Consultant (CCXC)
Executive Diploma in Customer Relationship Management
Advanced Diploma in Customer Relationship Management
Diploma in CRM (General)
Diploma in CRM – Aviation Sector
Diploma in CRM – Tourism & Hospitality
Diploma in CRM – Telecommunications
Diploma in CRM – Transport Sector
Diploma in CRM – Health Sector
Diploma in CRM – Public Sector
PGD in Customer Relationship Management
PGD in Contact Centre Management
PGD in Total Quality Management
PGD in Consumer Protection
PGD in Health Service Leadership & QM
PGD in Patient Safety & Infection Prevention (WHO-Aligned)
AI Strategy & Leadership for Customer Service Executives
AI for Customer Analytics & Insights
AI for Frontline Customer Engagement
Mode of Study
Physical Classes
Live Online Classes
Hybrid Learning
Corporate In-house
Weekend Classes
Preferred Intake
Next Available Intake
January
May
September
Funding Source
Self-Sponsored
Employer Sponsored
Scholarship
Other
3. Education & Employment History
4. Supporting Documents
Certified ID / Passport Copy
Academic Certificates / Transcripts
CV / Resume
Proof of Payment (Application Fee, if applicable)
5. Declaration
I confirm that the information provided in this application is true and accurate, and I have read and agree to CICRM's
Terms and Conditions
and
Privacy Policy
.*
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