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Terms and Conditions

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Last updated: September 18, 2024

These Terms and Conditions (“Legal Terms”) constitute a legally binding agreement between you and the Chartered Institute of Customer Relationship Management (“CICRM”, “we”, “us”, or “our”), governing your access to and use of our website and services. By accessing our Services, you agree to be bound by these Legal Terms.

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Services, including content, designs, trademarks and logos. Content is provided for your personal, non-commercial use only, and may not be reproduced or exploited for commercial purposes without our written permission.

User Representations

By using the Services, you represent that all registration information you submit is true, accurate and current, that you have the legal capacity to agree to these terms, and that you will not use the Services for any illegal or unauthorised purpose.

Purchases and Payment

We accept payment via approved methods including bank transfer, online payment, mobile money, and corporate sponsorship. Prices are subject to change, and we reserve the right to refuse or limit any order.

Refunds Policy

Please review our Refund Policy prior to making any purchases.

Prohibited Activities

You agree not to systematically retrieve data to create a compilation without permission, attempt to interfere with security features, use the Services for unauthorised commercial purposes, or engage in any activity that disrupts or harms the Services or other users.

Term and Termination

We reserve the right to deny access to and use of the Services, including blocking access, to any person for any reason, including breach of these Legal Terms.

Governing Law

These Legal Terms are governed by and construed in accordance with applicable law, and any disputes will first be addressed through informal negotiation before proceeding to binding arbitration where applicable.

Disclaimer

The Services are provided on an “as-is” and “as-available” basis. We make no warranties or representations about the accuracy or completeness of the Services’ content.

Contact Us

Chartered Institute of Customer Relationship Management
16th Floor, Livingstone House, Samora Machel Ave, Harare, Zimbabwe
admin@cicrmedu.com